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![]() November 19, 2020-KB4586839 (OS Build 17763.1613) Preview ()Īddresses an issue that displays a black screen to Azure Virtual Desktop users when they attempt to sign in. ![]() September 16, 2020-KB4577069 (OS Build 17763.1490) Preview ()Īddresses an issue where the WVD user might experience a blank screen during sign-in. Resulting in failed user sign-in or black screen in WVD scenario. The AppReadiness service sometimes fails to shut down waiting for some COM objects to disconnect. Verify that you have the latest updates, as blank screen updates are being released on a near-monthly basis. This list does not cover every possible reason a black screen can occur. The following list contains known scenarios causing black screens, and the non-security fixes which address them. There are multiple possible causes for black screens, but users can be impacted from issues synchronizing with AppReadiness, and multiple sessions signing in or out. Azure Virtual Desktop users might encounter sign-in issues that result in a black screen.
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